What is your Return Policy?
We want you to be delighted with your purchase but if you are not, you have a right to cancel and return your order within 14 days of receipt of your purchase as long as it is unused and unwashed.
Kindly note we do not have any return pickup facility.The return shipping has to be handled at your end and we will not be able to refund any postage/courier charges incurred by you.
We will be happy to make a full refund which will be credited back into the credit/debit card or the bank account which was used for the purchase.
How do I return something?
Please notify us by emailing us at firstname.lastname@example.org within 14 days that you wish to cancel your order and that you intend to return the item(s). Kindly mention the details of the items, your name with which you placed your order and reason of return. On receipt of the same we will check your order details and communicate to you to proceed with the return.
You may send your return by speed post or courier, properly packed, at the below given address:
Love For White
C/o Indo Siam Textiles
A-407, Somdutt Chambers 1
5 Bhikaji Cama Place
New Delhi 110066
Upon receipt of the parcel, we will initiate the refund within 1-2 working days. You will receive a confirmation email of the refund initiation from PAYUMONEY (payment gateway). The payment is usually credited back within 7 working days.
Please get in touch with us on 09891218415/09818128660 or email us at email@example.com in case you need any further assistance
Return Policy Exceptions
The following items are not eligible for return or refund
- Washed and used articles
- Customised orders
- Mattress toppers both microfiber and feather down
- Any products altered at customers end